Terms of service

Terms and Conditions

Welcome to Red Eye Merch! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Use

  • By purchasing from Red Eye Merch, you agree to provide accurate and up-to-date personal and payment information.
  • You must be at least 18 years old or have parental/guardian consent to use this website.

2. Products and Pricing

  • All items listed on Red Eye Merch are subject to availability. We reserve the right to discontinue or update products without prior notice.
  • Prices may vary based on promotions or changes in market conditions. Shipping charges are not included in the listed price and will be calculated during checkout.

3. Shipping and Delivery

  • Orders will be processed and shipped within 1 to 3 business days after confirmation.
  • Delivery times are estimated as follows:
    • Tamil Nadu: 1 to 2 business days.
    • Other regions in India: 1 to 5 business days.
  • We are not responsible for delays caused by unforeseen circumstances such as natural disasters or courier issues.

4. Returns and Refunds

  • Returns or refunds are accepted only if the item is defective or incorrect upon delivery.
  • Customers must provide video proof of the issue and contact us within 7 days of receiving the product.
  • To initiate a return or refund process, reach out to us on WhatsApp at +91 7845484639 or email us at redeyejana@gmail.com.
  • The item must be unused, in its original packaging, and accompanied by proof of purchase.

5. Intellectual Property

  • All content, logos, images, and designs on Red Eye Merch are the property of the website and protected by copyright. Unauthorized use or reproduction is prohibited.

6. Limitation of Liability

  • Red Eye Merch is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Contact Information

  • For any concerns or queries, reach out to us via WhatsApp at +91 7845484639 or email at redeyejana@gmail.com.

By using our services, you agree to abide by these terms. We reserve the right to update or modify these terms at any time without prior notice. Thank you for shopping with Red Eye Merch!